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FREQUENTLY ASKED QUESTIONS

  • How old does my child have to be to get their ears pierced
    Policy of Hand and Body Concepts are that the child has to be approxiamtely 2 years of age to get their ears pierced
  • How old do you have to be to get a piercing without parents consent?
    The legal age for piercings is 16. under 16 must have parents consent.
  • I am having a MRI, do i need to take out my jewellery?"
    yes, you need to take out your jewellery. Its best to put plastic studs in while you have the MRI.
  • Can you pierce with gold?
    Piercings can be pierced with a gold titanium which is $10 extra, otherwise surgical stainless steel is included in the price.
  • what should I avoid if I have sensitive skin?
    Take care with products containing powerful actives such as Retinol, and test new products before using them on your face. A small patch test on a less visible area of skin will help you determine if a product is likely to cause any adverse effects. When using any face products for sensitive skin, follow the less rule. Simplify your skincare regimen to the basics, omit heat and friction – think tepid water only and use formulas designed to soothe, calm and restore skin’s protective barrier.
  • is vitamin c good for sensitive skin?
    While vitamin C is lauded for its ability to boost the immune system, this potent antioxidant works wonders for the skin. Vitamin C helps to repair damage from UV exposure, pollution, and other environmental stressors and can also help to reduce inflammation and redness. With that said, it can cause irritation in high concentrations. The good news is that our BioLumin-C Vitamin C products focus on stability over concentration. Vitamin C is highly unstable and must be tamed to stay active when it's on our skin. Our BioLumin-C formulas contain an ultra-stable Vitamin C complex that's also bioavailable, meaning it's able to get deep into the skin for maximum results.
  • why does Dermalogica offer the best face products for sensitive skin?
    One of the most important things to keep in mind when selecting skincare products for sensitive skin is to avoid potential irritants. Our entire range is certified cruelty-free, gluten-free, vegan, and free from artificial colours and fragrances, mineral oil, lanolin, S.D. alcohol, parabens and microplastics. At Dermalogica, we take great care to formulate the very best products for sensitive skin, but don’t just take our word for it — more than 100,000 professional skin therapists across the globe use our wide range of products every day.
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