Privacy Policy

HAND & BODY CONCEPTS PRIVACY PRINCIPLES

HAND & BODY CONCEPTS takes your privacy seriously. The following principles guide our treatment of your personal information:

1. We value the trust you place in HAND & BODY CONCEPTS when sharing your personal information with us.

2. We strive to be transparenhant with you about what personal information we collect, what we do with it and with whom we share it.

3. We endeavor to work with you to address your concerns about how we use your personal information.

4. We strive to take steps designed to secure your personal information and reduce the risk it will be misused.

SCOPE                                                                                                                                                                                    

This Privacy Notice ("Notice") describes how HAND & BODY CONCEPTS and the Unilever Group of companies and brands in australis ("HAND & BODY CONCEPTS," "we," "us", or “our”) collect, use, share and otherwise process personal information in connection with our websites, applications, and other online platforms which link to or display this Policy (the “Platform”). This Notice is not, however, a contract and does not create any legal rights or obligations.

When we use the term “personal information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated, deidentified or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

 

 

TYPES OF PERSONAL INFORMATION WE COLLECT                                                                                 

• Contact Information. For example, we may collect your name, mailing address, telephone number and email address. We may also collect your mobile phone number.

• Payment Information. For example, we may collect your credit card number and billing address.

• Shopping History. For example, we may collect personal information about the items you viewed, added to your cart, purchased or returned. 

• Information You Post. We may collect personal information you post in a public space on our Platform, such as on our Ratings & Reviews feature.

• Social Media Information. We may collect personal information you post on our social media pages. We may also collect your social media profile information and personal information posted on your page.

• Employment Information. If you apply for a job through our Platform, we collect the personal information you include in your application. For example, this may include the name and address of your employer and your employment history.

• Information You Submit. We may collect personal information when you send us a message through the “Contact Us” page or similar features on our Platform. We may also collect personal information when you enter a promotion. This may include photos, videos and other user-generated content that you submit.

• Demographic Information. We may collect your birthdate, age, gender and zip code. We may also collect personal information relating to your hobbies, interests and shopping behavior.

• Device Information. We may collect the type of device you use to access our Platform. For example, we may also collect your device identifier, IP address or mobile operating system.

• Location Information. We may collect precise location information from your device. This may include information about your exact location when you use our Platform or may include information that allows us to approximate your location. We may also collect this information in the background when our mobile applications are not in use. For more information about your options related to the collection of your location information, see the “Choices Regarding Your Information” section below.

• Log and Analytics Data. If you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. If you use our app, we may look at how often you use the app and where you downloaded it.

 

 

 

HOW WE COLLECT YOUR PERSONAL INFORMATION                                                                              

We collect your personal information in the following ways: 

• Directly From You. For example, when you:

  • Register for an account.

  • Purchase products or services through our Platform.

  • Sign up to receive promotional communications.

  • Request a sample.

  • Join a loyalty, rewards or similar program or club.

  • Use the Ratings & Reviews or related services and features.

  • Submit a request to our Consumer Service team.

  • Interact with HAND & BODY CONCEPTS social media pages.

  • Apply for a job through our Platform.